Privacy Policy

Introduction

InMotion Counseling respects your privacy and is committed to handling personal information responsibly. This Privacy Policy applies to information collected through the InMotion Counseling website, online contact forms, and other general website interactions.

By using this website, you acknowledge the practices described in this policy. If you do not agree with this policy, please discontinue use of the website.

Information We May Collect

The information collected depends on how you interact with the website. It may include information that you provide directly and limited technical information collected automatically.

Please do not submit highly sensitive clinical, medical, financial, or emergency information through a general website contact form.

How We Collect Information

Information may be collected through several types of website interactions, including:

• Information you submit through a contact, consultation, or appointment-request form.
• Information you provide by email, telephone, text message, or another approved communication method.
• Information provided through a secure third-party scheduling, client portal, payment, or telehealth platform.
• Limited technical information collected automatically when you access or navigate the website.

How Information May Be Used

Information collected through the website may be used to:

• Respond to your questions or general inquiry.
• Determine whether the practice may be able to provide the type of support you are seeking.
• Contact you about a consultation, appointment request, scheduling matter, or practice-related question.
• Provide information about services, fees, insurance, virtual therapy, or the intake process.
• Operate, maintain, secure, and improve the website.
• Detect misuse, technical problems, fraud, or security concerns.
• Meet professional, ethical, administrative, or legal obligations.

InMotion Counseling does not use website contact information to send unrelated promotional messages without an appropriate reason or permission.

Website Forms and Electronic Communications

Website forms and ordinary email may not always provide the same level of protection as a designated secure client portal. Please limit your message to the information needed to request general information or begin the scheduling process.

Avoid including detailed medical history, diagnoses, treatment records, payment-card details, Social Security numbers, or other highly sensitive information in a general website message.

Clinical Records and Health Information

Information collected after a professional relationship has been established may be governed by separate consent forms, practice policies, professional confidentiality duties, and applicable privacy laws.

Clinical records and other protected health information, when applicable, are handled separately from ordinary website analytics and general contact-form submissions. Clients may receive additional privacy documents during intake.

This website Privacy Policy is not intended to replace any separate Notice of Privacy Practices, informed-consent document, client-service agreement, or telehealth consent provided by InMotion Counseling.

Cookies and Website Analytics

The website may use cookies or similar technologies to support essential website functions, remember preferences, evaluate website performance, understand general traffic patterns, and improve the visitor experience.

A cookie is a small file stored on your device by a website. Depending on your browser, you may be able to block, limit, or delete cookies through your browser settings. Disabling cookies may affect certain website functions.

Analytics information may include:

• Pages viewed and time spent on the website.
• General device and browser information.
• Approximate geographic region.
• Referral source and website interactions.
• Technical errors and performance information.

When Information May Be Shared

InMotion Counseling does not sell your personal information. Information may be shared only when reasonably necessary, including with:

• Service providers that support website hosting, scheduling, communications, payments, security, analytics, or client-portal functions.
• Professional advisers who assist with legal, accounting, compliance, technology, or business operations.
• Government authorities or other parties when disclosure is required by law, court order, professional duty, or a valid legal process.
• Appropriate parties when reasonably necessary to address safety, security, fraud, abuse, or potential harm.
• Another organization involved in a business reorganization, subject to appropriate privacy protections.

Third-party providers may have their own privacy policies and security practices. Visitors should review those policies when using an external booking, payment, telehealth, insurance-benefit, or client-portal service.

Teen and Minor Privacy

InMotion Counseling provides services that may involve teenagers. A parent, legal guardian, or authorized adult may contact the practice to ask general questions or request information about services.

The rules governing consent, access to records, parent or guardian involvement, and confidentiality may vary based on the client’s age, circumstances, location, and applicable law. These matters are discussed through the appropriate intake and consent process.

Children should not submit personal information through this website without the involvement of a parent, guardian, or other authorized adult where required.

Data Security and Retention

Reasonable administrative, technical, and organizational measures are used to help protect information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, email system, network, or electronic storage method can be guaranteed to be completely secure. Visitors should use care when deciding what information to send electronically.

Information may be retained for as long as reasonably necessary to respond to an inquiry, provide requested services, maintain business records, meet legal or professional obligations, resolve disputes, and protect the practice’s legitimate interests.

Your Privacy Choices

Depending on the type of information involved and the law that applies, you may be able to request that InMotion Counseling:

• Confirm whether certain information is maintained.
• Correct inaccurate contact information.
• Delete certain website-inquiry information when it is not required to be retained.
• Stop using your contact information for optional communications.
• Explain how certain information has been handled.

Some requests may be limited by professional recordkeeping requirements, legal obligations, security needs, or other applicable exceptions. Identity verification may be required before completing a privacy request.

External Links and Policy Updates

External websites

This website may contain links to third-party websites or platforms. InMotion Counseling is not responsible for the privacy, content, availability, or security practices of external services.

Changes to this policy

This Privacy Policy may be updated periodically to reflect changes in website operations, technology, services, or applicable requirements. The updated version will be posted on this page with a revised effective date.